Yuasa Battery original authentic quality assurance --- ---- --- perfect after-sale service attentive service system Yuasa battery is in the "production can be customer trust and satisfaction products" purposes, in accordance with ISO 9002: 1994 regulatory requirements established. As follows: 1. In the course of the implementation of customer service "full service" from the pre-sale, the sale offers a range of non-standard design, installation, technical advice and training, regular visits and proper handling of customer complaints and other services to the satisfaction of users . 2. Our company has established a perfect three service support system, providing customers with powerful, timely, thoughtful and efficient service. That technology department is responsible for non-standard design ---; --- engineers responsible for user training and technical maintenance personnel exchanges; installation waiter --- responsible for installation, commissioning, operation and maintenance, inspection and on-site technical training. 3. Strong service technology and equipment, including the charge and discharge motor and Yuasa dedicated line resistance tester, etc., to improve the response speed and ability to solve problems, the company service centers and representative offices abroad are equipped with tools and spare parts to fastest solve quality complaints. 4. Our company has established a perfect customer file management system, the details and the details of using the battery test our service for each customer are recorded separately, regularly finishing classification, the necessary conditions in a timely manner to the relevant departments within our company reports. So that we are aware of the battery at the customer site usage, as a basis to continuously improve our product performance and service levels itself. > Features 1) safety performance: No electrolyte leakage under normal use, no cell expansion and rupture. Good 2) discharge performance: stable discharge voltage, discharge platform gently. 3) good resistance to shock: fully charged battery completely fixed to 4mm amplitude and 16.7Hz frequency vibration 1 hour, no leakage, no cell expansion and rupture, open circuit voltage is normal. 4) Impact resistance: fully charged battery from 20cm height naturally fall to 1cm thick hardwood board three times. No leakage, no cell expansion and rupture, open circuit voltage is normal. 5) resistance to over-discharge: 25 degrees Celsius, the fully charged state of the battery discharge three weeks given resistance (resistance value equivalent to the battery discharge requirements 1CA resistance), recovery capacity of more than 75%. 6) Good resistance to overcharge: 25 degrees Celsius, the fully charged battery state of charge 48 hours 0.1CA, no leakage, no cell expansion and rupture, open circuit voltage is normal, the capacity retention rate of over 95%. 7) Good resistance to high current: fully charged battery discharge 5 minutes or 10CA 2CA discharge for 5 seconds. No conductive part of the fuse, without the appearance of deformation. Specifications Weight (kg) terminals in the form of the market price of L * W * H Brand Model 12V7AH 2.3 fastening pieces 120 151 * 64 * 94 Yuasa Battery NP7-12 12V24AH 8.65 screw terminals 260 165 * 125 * 175 Yuasa Battery NP24-12 12V38AH 13.8 screw terminals 390,197 * 165 * 175 Yuasa Battery NP38-12 12V65AH 22.8 screw terminals 600 350 * 166 * 177 Yuasa Battery NP65-12 12V100AH ??33 screw terminals 850 407 * 173 * 238 Yuasa Battery NP100-12 a battery Room requirements for battery away from heat and easy to install at sparking places, such as transformers, power switch or fuse, the safe distance of 0.5 m or more. Indoor temperature should generally be maintained at about 25 ℃. Battery should avoid direct sunlight, installation environment without organic solvents and corrosive gases. The cell surface and the electrode should be ready to clean up and make rust. Exchange should generally be located independent battery compartment. Batteries need regular checks as follows: a terminal voltage; two joints loose, heat, corrosion phenomena (should be cleared up, good corrosion protection); 3 battery casing leaks and deformation; 4 pole, Are mist escape valve around (frosting). Second, the initial use of the seal need not be a battery in the initial charge prior to use, but it should be supplementary charge. Supplementary charge should be limiting constant voltage charging method, charging voltage shall be specified provisions, under normal circumstances (when the battery is stored no more than six months, the ambient temperature is 25 ℃) supplementary charging voltage and charging time are as follows: single cell voltage (V ) Charging time (H) 2.23 2 ~ 3 天 2.30 ~ 2.33V 1 ~ 2 days at the temperature conditions at the other charging time should be adjusted appropriately. Such as ambient temperature is between 10 ~ 20 ℃, the charging time should be doubled, as the ambient temperature higher than 25 ℃, the charging time should be shortened. Third, the float voltage when the ambient temperature is 20 ~ 29 ℃, the average battery float voltage of 2.23 volts per single cell, different temperature ranges according to the following criteria to determine the float voltage: Ambient Temperature (℃) floating voltage ( V) 0 ~ 9 2.29 10 ~ 19 2.26 20 ~ 29 2.23 30 ~ 39 2.20 Fourth, are charging pressure Yuasa batteries are charging pressure can be set to 2.30 ~ 2.33V / only, specific requirements are as follows: 5 float voltage has a more than just lower than 2.18V / only, handling about 50% battery capacity after release, it is recommended in the manual are charged, the charging of 2 to 3 days, as is still recoverable, please contact us; 6 release more than 20% of rated capacity when all you want to automatically charge; 710 weeks are filled automatically once; 8 Automatic equalizing charge time is set to 15h. Five other post-9 battery discharge, should be immediately recharged, so as to avoid hold time is too long, you can not restore the capacity. 10 Battery should avoid large or very small current discharge used, shall not be lower than the battery voltage discharge termination voltage, avoid deep discharge. 11 In normal use, the battery should not open the safety valve, so as not to affect the safety and reliability of the battery. 12 Battery carrying strings are connected in parallel as well as loading and unloading, should prevent the battery short circuit, the use of tools must be insulated, connecting bolts must be tightened. 13 80% lower than the rated capacity of the battery, should be updated. ? Technical support: The company has a technical support / service department, responsible for customer service full-time work. ??? In the country with 26 Marketing Service, equipped with a total of more than 60 full-time staff person responsible for customer service work round the system and the whole process. Include the following:??? 1, according to the contract requirements, the product receiving, partial shipments, installation, commissioning, provisioning and acceptance. ??? 2, the contract for the source, the establishment of a complete customer profiles of customers in all, the whole process of tracking service. ??? 3, customer visits a year to develop and implement plans for the quality of the product use and maintenance services running for a return visit, the implementation of the product's lifetime tracking service life of the product. ??? 4, the product meets the technical requirements in the case of the use of all services during the warranty period is a free service. ??? 5, fault response process: product fails during use, you can directly contact each marketing department, you can also directly contact the Corporate Services Department. Marketing department or company service quality information feedback after receiving the customer within two hours to give a clear answer; the need to send people to the scene, with the fastest speed to reach the site of service. Response criteria in the following table: Service arrived at the scene hours away ?? 101-500 kilometers within 100 kilometers 6 hours 12 hours 500 km over 24 hours with some of the products throughout the marketing department, connectors and battery testing and maintenance of equipment, tools??? so as to ensure in the shortest possible time for customers to replace the defective product. ??? Troubleshooting Timeline: Confirm product failures need to be replaced after 5-10 days, provide the same level of new products to the customers to use the site. ??? 6, the failure of treatment: the product warranty period, no matter what the cause of product quality issues, in line with the normal use of the product without interrupting customer principle, first ensure proper system operation, and then implement a pragmatic reasons, properly resolve; as for the quality of our products, our company will be replaced free of charge; as for customer use causes a fault, the two sides negotiated settlement. ??? 7, in accordance with contract requirements, customer requirements or market needs, take a flexible and diverse forms of cross-held technology conferences, technical training time for customer product use and maintenance. The main forms include: providing free onsite technical exchange seminars, inviting customers to participate in technical seminars and exhibitions, technical and business exchange meeting with clients. ??????????????????????? Technical support / sales department web resources are limited, power solutions, UPS power supply specific models offer technical advice (say your load expected delay time, we have a special engineer to configure for your perfect power solution) Company services: customer first, reputation first, unity and pragmatic, technological innovation, integrity services. Your customer satisfaction is our ultimate goal! For inquiry, partners, product information, etc. Please contact us, the sales staff will contact you the first time. The Company perennial supply of UPS (Hills, Emerson, MGE, APC, etc.) UPS batteries (Dorset, Yuasa, Panasonic, Sun, San Yang, OTP, Leoch, gel batteries, etc.) Yuasa Battery Price: Culture We trust and respect each person we advocate "seeking, innovation, collaboration and dedication," the spirit of the company guarantee. Quality first. Fake a penalty ten